Team Leader

Barra House - Wem - Shropshire - SY4 5BA

This vacancy is now closed


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The Regard Group are looking for a dynamic individual to work in the role of Team Leader. The successful candidate will be working in a residential setting support young adults with Autism, Leaning Disabilites, Challenging Behaviour and some communcation difficulties.

The successful candidate will provide management and leadership to a team of Support Workers whilst working alongside other Team Leaders, Deputy Mangers and Service Manager. They will be responsible for ensuring all individuals are supported to a high standard with quality, person-centred support as thier priortiy. They will ensure support teams have the skills and competences required and will provide a developmental focus for practice. The Team Leader will ensure good communication channels are established and maintained to facilitate changes to support plans or legislation. 

Are you enthusiastic about helping people progress in thier lives?

Do you have the drive and ambition to succed and develop people?


Senior Support Worker Required 

  • Deputises in support of the Service Manager or Deputy, managing and monitoring performance in areas delegated e.g. team management, operational targets, quality standards and sector regulatory requirements. Reporting back to the manager.
  • Acts as the Designated Responsible Person on shift as required.
  • Manages the team and the staff rota as delegated by the Service Manager or Deputy.
  • Manages team workload, as authorised by the Service Manager or Deputy, by delegating appropriate tasks to staff, directing and supporting them to organise and co-ordinate their specific tasks deadlines and quality standards. Contributes to recruitment, induction, support and training of staff as required.
  • Completes and submits work and updates accurately and to deadlines, using Regard’s reporting systems as delegated by the Service Manager or Deputy.
  • Ensures Service Users are safeguarded by working within internal policies, medication management systems, staff handbook, all relevant external regulatory requirements (CQC, CSSIW, OFSTED etc.)
  • Compiles Care Plans and risk assessments using relevant information and Regard templates to provide staff with information/guidance to support individual, personalised care in line with Service User needs and goals. Updates information to ensure changing needs are recognised and met.
  • Promotes goal-oriented activities and care, actively working with the staff team to support achievement of Service User aspirations and deliver meaningful outcomes.  
  • Responsible for the capture, monitoring and collation of outcome information and data, using Regard documentation and processes e.g. activity planners, daily records, key worker review/month review templates, to support the key worker/monthly review process, discussions with commissioners and with families/carers.
  • Offers and presents options to support and empower Service User choice reflecting the importance of appropriate positive risk taking in line with their Care Plan and goals.
  • Works in partnership with colleagues, appropriate family, friends, others significant to the individual and care professionals to support each individual Service User.
  • Deals with issues, comments and complaints in line with policy and process.
  • Contributes to the Service Development Plan, including estimated needs and resource to deliver growth standards of service provided, staff levels and Service facility.
  • Demonstrates confidentiality and discretion at all times.  Responsible for health and safety (H&S) of site users at all times and for the requirements relating to the site as delegated by the Service Manager.

Full time, Permanent, Competetive salary. 

***Please note you will be required to register an upload a CV on our website, this will take no more than a couple of minutes***