Job Title: Senior Service Manager
Location: Hampshire and Dorset
Hours: 37.5 hrs per week
Salary: Competitive
Work with us!
Achieve together want you to have fun at work and make things happen for the people we support. We value everyone and we want brave people to help the people we support work towards achieving independence and reaching their goals. Achieve together is one of the UK’s leading providers of support for people with learning disabilities, autism and associated complex needs.
If this sounds great to you… Then you’re just what we’re looking for and we’d like to hear from you!
About the role
The Senior Service Manager - will oversee the efficient running of a portfolio of services with a based in and around Hampshire and Dorset. This role is responsible for operational and management support, occupancy, quality of standards and full regulatory compliance.
Key Responsibilities
- To ensure that all regulatory standards are met in each service and effective monitoring processes are in place for regulatory compliance and that care is provided to the ethos, policies and standards as explicitly
- To ensure that all service users are safeguarded
- To ensure that the homes are all maintained to a high quality standard, fit for purpose and compliant with legislative and regulatory requirements.
- To work effectively with all levels of staff within the locality to ensure support given to all employees is maintained or raised to improve performance
- To develop and maintain positive working relationships with all internal and external stakeholders.
- Take a lead role in the assessment and transition programmes of prospective clients with the direction of the Regional Manager
Person Specification
- Good Communication
- Flexible
- Organised
- Empathic
- Leadership and people management: Qualified to level 5 (Leaderships & Care Management) or working towards this qualification.
- Previous Registration with CQC - is desired
- Able to lead by example
- Experience of managing others
- Excellent communication skills
- Able to influence and persuade
- Deliver results
- Show initiative and act upon it
What are the Benefits?
- 28 days inclusive of bank holiday
- Access Retail Discounts
- Reward and recognition monthly and annual
- Development and access to professional training
- Access to counselling services
- Continuous on the job training is provided
- Contributory Pension Plan
- Checks and Clearances paid for by Achieve together