Job Introduction
Support Systems Administrator
6 Month Fixed Term Contract
Are you looking for a career that makes a real difference? A role with Achieve together might be the perfect opportunity for a long-lasting, rewarding career in the social care sector.
We are looking for team members who are passionate about supporting people, helping our Operations teams deliver excellent care and support, and celebrating achievements.
Job Description
We are seeking a highly skilled and motivated Support Systems Administrator to join our community hub team. The successful candidate will play a crucial role in supporting the organisation's core operations and ensuring the efficient and effective delivery of services.
Key Responsibilities:
- Identifying trends in queries so that interventions can be put in place for development/automation
- Support users with the adoption of the system
- Undertake root cause analysis of any system issue identified
- Perform data cleansing activities and maintenance as required
- Assist with the collation and delivery of key reporting metrics
- Manage large data imports and/or exports
- Maintain security access to systems as required
- To regularly monitor system performance raising any concerns
- To support with the testing and implementation of new functionality
- Raise any data quality issues so they can be addressed
- Support with any data validation activities as required
- Support with any business reporting requirements
Requirements:
- Experience of providing help/support and guidance to system Users
- Skilled in using Microsoft products (specifically Excel, Work, PowerPoint etc)
- Experience of troubleshooting problems
- Experience of dealing with a variety of stakeholders
- Attention to detail and demonstrated analytical skills
- Excellent organisational and written communication skills
- A team player who is able to work in a highly collaborative, fast-paced environment with different teams
- Ability to deal with highly confidential and sensitive data
Benefits:
At Achieve together we offer a range of exciting benefits, such as:
- Career progression and training opportunities
- Employee discount schemes across a range of retailers and services,
- Stream- a financial health app that gives you the ability to receive optional pay advances
- Life Assurance
For all our amazing benefits please visit here: Rewards and Benefits - Achieve together
Apply Now!
Passion for positively shaping lives is just as important to us as your experience. Building on your existing knowledge we will give you all the training and support that you need. You just need an appetite for learning and a real desire to make a difference to peoples’ lives. So, if you want to start, or continue your career journey in care with us, we want to hear from you!
We regularly review our job adverts to ensure they reflect current hiring needs. In some cases, adverts may close earlier than the stated deadline if we receive sufficient applications or the role is filled. Conversely, some adverts may remain open beyond the original closing date until the position is successfully filled. This approach helps us attract the best talent while maintaining flexibility in our recruitment process.
To ensure fair consideration and timely progression, internal applicants should submit their applications no later than the end of the first week after the role is advertised. Applications received after this point may not be guaranteed review.
